Lulu Vine ("Lulu Vine", "we", "our", "us") respects the privacy rights of its online visitors ("you", "your", "yours") and is committed to protecting the personal information we collect about them. By visiting our site and providing us with your information, you are accepting the practices described in this Privacy Policy.

We collect and store information from you when you create an account on the site, place an order, subscribe to our newsletter, respond to a survey or communication such as e-mail, or participate in another site feature.

When ordering or registering an account, we may ask you for your name, e-mail address, billing address, shipping address, phone number, credit card information, or other details.

To enhance your shopping experience, we may also collect information such as browser data, IP addresses, and site traffic patterns. You may, however, visit our site anonymously.

We also collect information about gift recipients so that we can fulfill your purchase. The information we collect about gift recipients is not used for marketing purposes.

We may use the information we collect from you when you create an account, purchase products, enter a contest or promotion, respond to a survey or marketing communication, browse the website, or use other site features in the following ways:

• To personalize your site experience and deliver the type of content and products you’re most interested in.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions and fulfill your orders.
• To administer a contest, promotion, survey, or other site feature.
• To send periodic e-mails, if you have opted in to receive our newsletter or marketing updates.

If you no longer wish to receive promotional e-mails from us, please click the “unsubscribe” link found at the bottom of any email.
If you have not opted in, you will not receive marketing emails.

Visitors who register or participate in other site features such as member programs or promotional events will always be given a choice to opt in or out of e-mail communications.

We implement a variety of security measures to maintain the safety of your personal information.

Your personal information is contained behind secured networks and is only accessible by a limited number of authorized persons who have special access rights to such systems and are required to keep the information confidential.

When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be accessed only as described above.

We use cookies, which are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow).
Cookies enable our systems to recognize your browser and capture and remember certain information.

We use cookies to:

• Remember and process the items in your shopping cart.
• Understand your preferences based on previous or current site activity to provide improved services.
• Compile aggregate data about site traffic and interactions to offer better experiences and tools in the future.

We may also contract with trusted third-party service providers (such as Shopify, Google, or Meta) to help us better understand our visitors.
These providers are not permitted to use the information collected on our behalf except to help us operate and improve our business.

You can choose to have your computer warn you each time a cookie is being sent or disable cookies entirely through your browser settings.
If you turn cookies off, some site features may not function properly, but you can still place orders by contacting customer service at hello@luluvine.com.

To modify your e-mail subscriptions, please update your preferences via the “Account” section or click unsubscribe in any Lulu Vine e-mail.
Please note that due to e-mail production schedules, you may receive messages already in progress.

To delete your online account information from our database, log into your account and remove your shipping addresses, billing addresses, and payment information.
Please note that we may maintain information about an individual sales transaction for record-keeping and legal purposes.

If we decide to change our Privacy Policy, we will post those changes on this page.Policy updates will apply only to information collected after the date of the change.

If you have any questions about this Privacy Policy, you can contact us at:
📧 hello@luluvine.com